WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
Fizza Design Studio Mumbai – 400059 is the controller of the personal data you submit to us and responsible for your personal data.
WHY DO WE COLLECT PERSONAL DATA?
We may collect various information if you seek to place an order for a product to us on the Website. You can visit the Website and browse without having to provide personal details. During your visit to the Website you remain anonymous and at no time can we identify you unless you have an account on the Website and log on with your user name and password.
Our primary goals in collecting information are to provide and improve our Website, services, features and content, to administer your use of the Website and to enable users to enjoy and easily navigate the Website (collectively, the “Service”).
WHAT TYPES OF PERSONAL DATA DO WE COLLECT?
We will collect personal data that you submit to us, for example, when you place orders, contact our customer service or participate in competitions. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition we may collect certain personal data from external sources such as credit information and address updates.
HOW DO WE USE YOUR PERSONAL DATA?
The Website shall use the information collected from you in accordance with applicable laws including but not limited to the Information Technology Act, 2000, and the rules made there under and use the data only for the purpose of completing the transaction or for purposes as may be required under the laws.
WE MAY USE YOUR PERSONAL DATA FOR THE FOLLOWING PURPOSES:
To create and manage your personal account at our Website To process your orders and returns via our online services To send text message notifications of delivery status To contact you in the event of any problems with the delivery of your items To answer your queries and to inform you of new or changed services To send marketing offers such as newsletters and magazines To notify the winners in competitions arranged online To manage your account by carrying out credit checks To make analyses in order to provide you with relevant marketing offers and information To validate that you are of legal age for shopping online To send you surveys in order to give you a possibility to influence our offer and services To test and improve our systems by which the services are provided To prevent misuse or improper use of our services
WHAT ARE YOUR RIGHTS?
You have the right to request information about the personal data we hold on you at any time. Your actual order details may also be stored with us and you may access this information by logging into your account on the Website. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault. You can withdraw your consent to us using the data for marketing purposes at any time. Notwithstanding anything to the contrary, the Website shall not be held responsible for any loss, damage or misuse of the information provided by You.
WHO HAS ACCESS TO YOUR PERSONAL DATA?
We never pass on, sell or swap your data for marketing purposes to third parties outside our firm. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.
HOW DO WE PROTECT YOUR PERSONAL DATA?
We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.
WHAT ARE COOKIES AND WHY DO WE USED THEM?
DO WE HAVE LINKS TO OTHER WEBSITES ON OUR WEBSITE?
The Website may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.